In small businesses, feedback is important

Workplace feedback is the process of providing employees with information about their performance, behavior, or contributions. And vice versa. Feedback can be either positive, reinforcing what the team is doing well, or constructive, identifying areas for improvement. It typically focuses on specific tasks, behaviors, or outcomes and is intended to guide employees toward improved performance, professional growth, and alignment with company goals.

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Good listening calls for focusing entirely on the speaker

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Great bosses have traits like integrity, decisiveness